This tells you the terms and conditions on which we sell any of the products listed on our website.
You should print a copy of these terms and conditions for future reference.
2. By placing an order through our website you warrant:
- Internal record keeping
- You are legally capable of entering into binding contracts;
- You are at least 18 years old; and,
- You are resident in one of the Serviced Countries.
3. How The Contract Is Formed Between You And Us
After placing an order with us, you will receive an e-mail acknowledging that we have received your order. Please note this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to availability and acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the "Dispatch Confirmation"). The contract between us ("Contract") will only be formed when we send you the Dispatch Confirmation.
4. Your Order
We will not process your order until payment has been received in full in accordance with the provisions of clause 7.
If you make a mistake with your order, you may be able to correct any mistakes made by email prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the Products to us in accordance with our Returns Policy
The contract will relate only to those products which have been confirmed in the Dispatch Confirmation.
When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.
5. Consumer Rights
If you are contracting as a consumer, you may cancel a contract at any time within seven days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our Returns Policy.
6. Availability & Delivery
Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.
7. Pricing & Payments
The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include UK VAT but excludes delivery charges. Any delivery charges are shown separately when ordering and must also be paid in advance.
- Payment shall be made by you by the means specified on the website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in the order.
- Prices are subject to change without notice but changes will not affect orders which we have already accepted.
- Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.
- We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a misprice.
- Payment for all products must be by credit or debit card. We accept payment with Visa, Visa Debit, Mastercard, Solo, Maestro and Electron Card. We also accept payments via PayPal, however, your order will not be dispatched until the funds have cleared.
- The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
- Only one promotion code can be used per order.
8. Our Returns Policy
For details on refunds, please refer to our Returns Policy.