Delivery & Returns


Delivery

  • Deliveries are made Monday to Friday excluding Bank Holidays. Orders placed after 3pm on a Friday will be posted the following Monday.  All orders will be sent as standard delivery (unless you tell us otherwise) and will require a signature upon receipt 
  • Standard UK delivery is currently FREE and usually arrives in 2-3 working days
  • Next day UK guaranteed is £4.99 (tracked and signed for) when your order is placed by midday. Next day delivery is not available on orders placed on a Friday as Saturday deliveries are not guaranteed 
  • For overseas deliveries please contact for charges

Returns

  • Requests for exchanges or refunds must be made within 14 days of your purchase and a further 7 days to physically return the item(s) to us
  • You can inform us via social media or by emailing hello@coverappeal.co.uk
  • All returns must be unworn, unwashed, in the same condition you received them and in their original packaging
  • We advise using a tracked postal service and obtaining proof of postage
  • We aim to process refunds within 3-5 business days of receipt, minus any postal charges
  • Refunds will be issued back to your original payment method and confirmation will be sent to you
  • Cover appeal is not responsible for any return packages that are lost or damaged, we advise that you take out enough postal/carriage insurance to cover the value of the contents 
  • A returns note and label will be sent via email for purchases made at a our pop up shops

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                

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